Our Services
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Mobility & IOT
Empowering your business through mobility extends beyond providing excellent devices and service plans. It involves simplifying management, maintaining cost efficiency, and ensuring seamless connectivity and productivity for all. Our comprehensive mobility solutions encompass device and accessory sourcing, application deployment for users and devices, and expense optimization and management. The TekPoint assessment and expense management teams bring deep expertise in deploying and managing wireless solutions, enabling businesses to enhance their sales performance, retail operations, workflows, and supply chain management.
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Network Connectivity
Enterprise networking encompasses all the physical, logical, and virtual connections that link a business's users, applications, data, devices, servers, and systems. When effectively optimized, it ensures fast, reliable, and efficient access to the resources essential for seamless operations. However, not all network connectivity solutions are equally suited for every business. Traditional approaches like MPLS and modern alternatives such as SD-WAN offer a range of options, each with unique benefits and challenges.
As technology evolves rapidly, organizations face an ever-growing array of choices, leaving IT decision-makers uncertain about the best solutions for their needs. Many enterprises operate on networks that have been pieced together over time, often inheriting outdated technologies from earlier initiatives.
These legacy systems can hinder scalability and business agility. Modern enterprise networking solutions, built on scalable software-defined connectivity, incorporate advanced orchestration tools to provide visibility and insights into network performance. Agile, flexible, and scalable networks enable automation, seamless connectivity, and real-time capacity adjustments, empowering businesses to meet dynamic demands and maintain a competitive edge.
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Collaboration
UCaaS (Unified Communications as a Service) is a cloud-based solution that integrates various communication tools and services into a single platform, allowing businesses to manage voice, video, messaging, and collaboration tools in one place.
Key Features of UCaaS:
Voice Calling: Includes VoIP (Voice over Internet Protocol) for making phone calls over the internet, replacing traditional phone lines.
Video Conferencing: Supports video meetings and conferencing, making remote communication more efficient and integrated with other communication channels.
Instant Messaging and Chat: Allows real-time text-based communication between team members, often with file sharing and chat history.
Presence and Availability: Shows the status of users (available, busy, offline) to ensure efficient communication, especially for remote teams.
Collaboration Tools: May include file sharing, screen sharing, team collaboration spaces, and document management, integrated into the communication platform.
Voicemail & Call Management: Offers voicemail, call forwarding, and call routing features to ensure seamless communication.
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Cloud Computing
Cloud Computing makes technology more accessible, flexible, and cost-effective for both individuals and organizations.
Benefits of Cloud Computing:
Cost Efficiency: Reduces the need for upfront capital investment in hardware and ongoing maintenance.
Scalability: Easily scale up or down as business needs change.
Flexibility & Accessibility: Access services and data from anywhere with an internet connection.
Disaster Recovery: Many cloud providers offer built-in redundancy and backup solutions to protect against data loss.
Collaboration: Cloud-based tools often offer collaborative features that allow teams to work together seamlessly, no matter their location.
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Telecom Expense Management
Cost Control and Savings
Expense Visibility: TEM provides a detailed view of telecom expenses, helping identify overcharges, unused services, or billing errors.
Cost Optimization: By analyzing usage data, TEM enables organizations to identify opportunities for savings, such as renegotiating contracts or eliminating unnecessary services.
Reduced Overhead: Automating telecom expense management reduces administrative overhead and ensures accurate tracking of telecom costs.
Enhanced Efficiency
Streamlined Processes: TEM automates invoice processing, payment, and auditing, reducing manual effort and the likelihood of errors.
Centralized Management: Organizations can manage all telecom assets, contracts, and expenses from a single platform, improving efficiency.
Vendor Management: TEM simplifies dealing with multiple telecom providers by consolidating invoices and streamlining communications.
Improved Decision-Making
Data-Driven Insights: TEM platforms provide analytics and reporting tools that help organizations understand telecom usage trends and make informed decisions.
Budget Forecasting: Access to historical data allows businesses to predict future telecom expenses accurately.
Policy Compliance and Risk Mitigation
Policy Enforcement: TEM ensures that employees and departments adhere to corporate telecom policies.
Regulatory Compliance: TEM helps organizations maintain compliance with tax regulations and telecom usage laws.
Security: Identifies unauthorized or suspicious telecom activities, minimizing risks.
Asset Tracking and Optimization
Inventory Management: TEM tracks all telecom assets, such as mobile devices and network equipment, ensuring optimal utilization.
Lifecycle Management: It monitors the entire lifecycle of telecom assets, from procurement to disposal.
Scalability and Flexibility
Adaptability to Growth: TEM can scale with the organization's growth, ensuring telecom expenses remain manageable as operations expand.
Support for New Technologies: It facilitates the adoption of new telecom technologies while maintaining cost-effectiveness.
Enhanced Employee Productivity
Self-Service Tools: Some TEM solutions offer employee portals for managing telecom services, reducing reliance on IT support.
Faster Issue Resolution: With clear visibility, telecom-related issues can be resolved more quickly.
Implementing a robust TEM solution can significantly impact an organization's bottom line and operational effectiveness, making it an essential component of modern business management.